Softech

Softech
 

Support Services

Business Process Management

Support Level Agreements Key Features

Business Critical Plan

Designed for organizations that have mission critical enterprise or departmental faxing applications and cannot accept any downtime.

Gold Plan

Designed for organizations which require a high level of support during regular business hours.  It provides support for the complete IT solution and protects your investment

Silver Plan

A standard plan which provides a level of support required for most business applications.

Our team of consultants and engineers will advise on the service level option best suited to your companies needs.

Softech's Business Process Management technical professionals provide annual support and maintenance agreements for our Information Delivery solutions.  Captaris, Microsoft, VMWare, Citrix and Neverfail agreements offer prompt and accurate support. 

Our fully trained and certified team of software engineers, provide a Support Service which is designed to reflect the business needs of our clients and is delivered through customized Services Level Agreements. 

Partners

Neverfail Open Text

 

 

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