Managed Services Options
Key Benefits
- Comprehensive Tailored Solutions
- Regular Reporting
- Guaranteed Response Options
- Assurance of Dedicated Team
- Cost Predictability
- Performance Monitoring
- Network & System Stability
- Network Security
- Single Point of Contact
- Increased Productivity
- Phone: +353 1 215 6200
Helpdesk: +353 1 215 6215
Total Remote Plan
Softech’s Total Remote Managed Services offerings are an ideal solution for companies who have a requirement for consistent yet affordable IT support.
Utilising Best of Breed device monitoring and alerting technology we monitor your servers, firewalls, and network components so that we identify problems before they arise and take immediate action to remedy them before they affect your business.
Fundamental to our customer focused ideology is a dedicated support team approach. Customers have access to a Technical Account Manager (TAM), our local engineer manned service desk and assignment of a highly qualified technician to each site.
Support can be accessed via our Support Web Portal, E-mail, Telephone or Remote Access.
At a Glance
Softech’s Total Remote Plan, offers our customer many support features such as:
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